Our Team

We're a dynamic group of individuals who are passionate about what we do and dedicated to delivering the best results for our clients.

John Gilham

John Gilham

Founder & CEO

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John has over 20 years of experience in business technology working as an engineer, product manager, strategic advisor, and mentor. From the ’90s to the early 2000s, he served as a Business Technology Consultant for Microsoft, where he honed his skills in enterprise Windows deployment, collaboration, security, and mergers & acquisitions.

In 2006, John founded Agile IT with a mission to provide best-in-class customer service to organizations looking to leverage the power of Microsoft Cloud Services. Under his leadership, Agile IT was one of the first service providers to move organizations into Office 365 (BPOS at the time!). John’s vision continues to ensure that Agile IT remains on the cutting edge of Microsoft technology.

When he’s not architecting new solutions for clients, John can be found traveling the world with his wife and daughter, playing with his two cats, and adding to his ever-growing suite of home automation tools.

Shannon Murray-Doffo

Shannon Murray-Doffo

Chief Revenue Officer

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Shannon Murray-Doffo leads revenue and strategic growth at Agile IT with a rare combination of business acumen, marketing vision, and operational insight. As Chief Revenue Officer, she drives alignment across sales, marketing, and client success teams to ensure every engagement delivers measurable outcomes and long-term value.

Shannon champions inclusive leadership and professional excellence, helping create a culture where teams are empowered to do their best work. With deep experience in technology leadership and revenue strategy, she is passionate about helping organizations modernize securely while scaling with confidence.

At Agile IT, Shannon’s leadership helps clients navigate complex IT environments — from cloud transformation to compliance and security — ensuring they stay productive, protected, and positioned for growth.

Shay Daves

Shay Daves

Chief Operating Officer

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Shay Daves leads operations at Agile IT, helping shape business strategy and translating it into execution so the business delivers on its commitments every day.

As Chief Operating Officer, Shay drives strategic planning with the CEO and CRO, and builds the systems, teams, and processes that keep Agile IT running securely and efficiently. With deep experience across IT solutions, cloud operations, security, compliance, and strategic partnerships, his hands-on approach to leadership is grounded in practical real-world delivery.

Shay focuses on repeatable outcomes, sustainable growth, clarity, and accountability. He strengthens service delivery, reduces operational risk, and empowers teams to do their best work efficiently. When operations run smoothly, clients feel it — they can focus on their business while Agile IT focuses on their technology.

Driven by impact, Shay designs an operating system where good people can do great work. He builds strategic and operational foundations that help organizations stay secure, support high performing teams, and allow Agile IT and its clients to grow with confidence.

Outside the office, he’s a Formula1 fan (RIP DRS) and enjoys the outdoors including 4x4 off-roading, camping, and fly fishing.

Raven Riley

Raven Riley

Partner Marketing Manager

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Raven Riley leads brand, partner, and content strategy at Agile IT, helping shape how the company shows up in the Microsoft ecosystem and how its story supports real business growth.

As a Partner Marketing Manager, Raven develops the narrative framework that connects Agile IT’s technical expertise to the needs of Microsoft sellers, Partner Marketing Advisors (PMAs), and customers. She builds content and campaigns that support co-sell motions, enable Microsoft field teams, and turn partner-funded programs into qualified pipeline and measurable revenue.

Raven brings more than a decade of experience building story-led, full-funnel marketing strategies in B2B, including tech and cybersecurity. She specializes in making complex ideas clear, credible, and actionable — aligning content, sales, and partner strategy so curiosity turns into trust, and trust turns into momentum.

At Agile IT, Raven helps guide the company’s positioning and messaging, ensuring every touchpoint reinforces credibility, strengthens relationships, and supports long-term growth inside the Microsoft ecosystem and beyond.

Joe Yosten

Joe Yosten

Marketing Manager,
Growth & Revenue Operations

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Joe Yosten leads growth and marketing operations at Agile IT, where his focus is simple: make sure marketing effort turns into real, measurable revenue.

As the owner of demand generation operations and RevOps alignment, Joe is responsible for the systems and data behind Agile IT’s go-to-market motion. He oversees lead scoring and routing, campaign performance tracking, dashboards, and ROI measurement — ensuring every program is tied back to pipeline, SQLs, and recurring revenue.

Joe brings a strong analytical mindset to marketing, pairing automation and reporting with a deep understanding of how sales and marketing need to work together to scale. His work ensures the right leads reach the right people at the right time — and that leadership has clear visibility into what’s working and why.

At Agile IT, Joe plays a critical role in turning strategy into execution, helping the business invest confidently, optimize performance, and grow sustainably.

Outside of the office, he enjoys Nebraska Cornhuskers athletics (Go Big Red!), listening to all sorts of music (Metallica & Jimmy Buffett are faves), and walking his dog Tiki.

Steve Lindsey

Steve Lindsey

Director of Professional Services

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With a robust 20+ years in Systems & Cloud Engineering, Steve joined Agile IT in 2022. A seasoned professional, Steve’s expertise spans Active Directory, Identity, Exchange, Office 365, Azure, and an array of scripting languages. At Agile IT, he is responsible for managing our Recurring Services department, ensuring our engineering staff aligns with the goals of our customers. In addition, he serves as one of our pre-sales architects and MS FastTrack managers.

Outside the office, Steve is a family man, sharing his life with his wife, two sons, and their beloved family dog. His passions extend to building 3D printers, tinkering with microcontrollers/electronics, woodworking, welding, and indulging in his love for cars.

Mike Shughrue

Mike Shughrue

CMMC Program Manager

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Mike has over 25 years of experience in business technology working as a software developer, consultant, software development manager and IT director. Mike worked as a software developer in the banking, satellite communications, insurance and business intelligence. From 2000 to 2013, he served as a consultant for Microsoft Consulting Services, where he honed his skills in Azure, Office 365, collaboration and project management. Mike has managed teams developing software for the US Navy and was the IT Director for a company that develops an enterprise intelligence product.

Mike is a certified CMMC Certified Professional (CCP) and CMMC Certified Assessor (CCA), enabling him to advise organizations on achieving and maintaining compliance with the Cybersecurity Maturity Model Certification (CMMC) framework.

When he is not protecting our nation’s secrets, Mike enjoys traveling the world, doing outdoor activities and watching and playing sports.

Kristy Guy

Kristy Guy

Licensing Program Manager

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At Agile IT, Kristy combines licensing expertise with years of experience in account and project management to bring businesses clarity in an often overlooked but critical component of every organization: the software that keeps it all running. As Agile IT’s subject matter expert in Microsoft licensing and Azure, Kristy provides strategic guidance for customers with a variety of regulatory requirements in both commercial and government spaces. Outside of work, Kristy enjoys traveling, playing beach volleyball, and stand-up paddleboarding. She is also a fan of stand-up comedy and you can catch her performing locally on occasion.