Cloud Specialist

If you're driven by a passion for IT security, relish the idea of delving into cutting-edge technologies, possess a talent for problem-solving, thrive on challenging conventional wisdom, and have a burning desire to confront real-world business challenges head-on, then we have the perfect opportunity for you!

Join our team as a Cloud Specialist at Agile IT, where you'll play a pivotal role in executing tasks within defined projects. You'll receive guidance from seasoned professionals such as Lead Senior Engineers, Senior Engineer II, and Solution Architects. This entry-level position offers an excellent platform for you to showcase your critical thinking skills while working on projects and addressing customer issues.

As a Cloud Specialist, you'll be immersed in a collaborative team environment. This role is designed to nurture your career growth, providing a pathway into the exciting and evolving field of Microsoft services delivery and consulting. Seize this chance to kickstart your career journey and become a key player in the dynamic world of IT solutions!

WHO YOU ARE:

• You like getting things done, ticking off to-do lists, and taking pride in meaningful achievements, driven by purpose and a commitment to excellence.
• You are a reliable, focused, doer who is willing to think outside the box and step up when needed.
• You love learning! And you thrive when learning new technologies independently.
• You like to document things because you know how important it is to project success and process improvement.
• You do not need anyone to hold your hand at work.  You can deliver without being asked more than once for a given task.
• You do not like chaos and manage your desk and your time well.
• You are not afraid of change. In fact, you embrace change because, well, technology is always changing!!
• You have a unique combination of practical urgency and intuitive judgment. Setting priorities is your jam!
• You genuinely like working with others and can speak with confidence to others within the organization.
• You have 1-2 years in system engineering managing Microsoft-based architectures which may include on-premises and cloud solutions.
• You know your way around networking technologies, TCP/IP, DNS, DHCP, routing, and firewalls.

What you’ll work with (not the full list):

• Microsoft 365: Exchange Online, SharePoint Online, OneDrive for Business, Intune, Defender
• Microsoft Azure: Entra ID (Identity management, conditional access, and more)

Project Delivery:

• Collaborate with engineering and project management team resources to successfully complete projects.
• Document, review, and provide feedback on the technical implementation for Agile IT Microsoft cloud products and services prior to implementation.
• Execution of tasks based on pre-defined documentation by Agile IT or Microsoft
• Thoroughly document project solutions as delivered.
• Resolve customer issues and escalate to Microsoft support as needed.
• Track time as related to customer projects, internal initiatives, research, and training.

Growth:

• We will help and encourage you to obtain and maintain Microsoft 365/Azure certifications.
• You will inherently stay updated on Microsoft Cloud products and services, including new features, security updates, and new solutions by engaging with the team, community, and clients.

NICE TO HAVE:

• Proficiency in managing Microsoft Windows Server & Application technologies, and experience with Microsoft Office365.
• MS900 - M365 Fundamentals certification
• Comp TIA A+ certification
• Deployment and management of Windows Client and Windows Server in production environments. 
• Ability to execute, write and troubleshoot PowerShell scripts

THE FINE PRINT:

Compensation and Benefits

• *Pay range is $31.00 to $38.00 per hour. 
• Starting pay is generally lower to mid-range; based on experience.
• This is a full-time non-exempt position.
• Ideally located in San Diego, CA
• Medical/Dental/Vision
• 401(k) with 3% employer contribution with 100% vesting
• Combined 18 days PTO increasing with tenure
• 9 paid holidays
• $200,000 basic life insurance
• Remote mental and physical health networks
• Voluntary life

*Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that Agile IT reasonably expects to pay for this position.

Background checks, pre-employment aptitude, and skills testing are a mandatory part of the recruitment process. All Agile IT employees are provided with laptops and home office equipment.  Due to the contractual requirements of our work with government entities, all hires must be US Citizens.

We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.  All your information will be kept confidential according to EEO guidelines.