The Solutions Architect is the technical engine of our sales motion. You partner with Account Executives to translate complex customer environments across Microsoft 365, Azure, security, and CMMC into clear, buildable solutions that win. You own the technical credibility that closes deals and the scope accuracy that sets delivery up to succeed.
This is not a walk-and-think-about-it seat. We move fast and we expect you to do the same. You will tell a prospect to their face when we are not the right partner for them, because saying no to bad-fit deals protects our team, our delivery quality, and our margin.
What You'll Own
- Discovery and Scoping. Lead discovery calls with AEs across GCC High migrations, CMMC enclaves, managed compliance, and Microsoft stack engagements. Surface real requirements (tenant structure, data boundaries, identity posture, compliance obligations) and translate them into a defensible approach. Walk away from deals that don't fit, and tell us why.
- SOW Co-Authoring and GP Protection. Partner with AEs to build and refine SOWs across our service lines (Jumpstart, Accelerator, Enclave, Managed Compliance, Gap Assessment, Mock Assessment, migrations). Scope accurately, price with discipline, and protect gross profit at or above 50 percent on professional services. GP performance is a primary measure of success.
- Microsoft Solution Design. Architect solutions that blend M365 (including GCC High), Azure, Microsoft Security (Defender, Purview, Sentinel, Entra), and CMMC control implementation. Know how the pieces fit and when to pull in a specialist.
- WBS Ownership. Maintain the Work Breakdown Structure as our service lines evolve. Tasks, hours, dependencies, and assumptions stay current so AEs quote accurately and delivery executes against a clean plan.
- SalesBuildr Maintenance. Own SalesBuildr as the source of truth for sellable offerings. Add new services, retire old ones, and update Microsoft licensing pricing and SKUs monthly.
- Autotask Hygiene. Live in Autotask. Keep opportunities, quotes, and contract structures clean and current. If it is not in Autotask, it didn't happen.
- Delivery Handoff. Brief the delivery team on scope, assumptions, customer context, and risk areas so engineers walk into projects with full situational awareness, not a scavenger hunt.
- Sales Enablement. Contribute to battlecards, one-pagers, and technical content. When AEs hit a technical objection they can't unblock, you are the escalation path.